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Met Chapin at the cell phone store at 10:45 a.m. We were attended to immediately. An hour-and-a-half later, after he had made 10 calls to different corporate reps, I finally told the salesperson I was leaving. Chapin called at 1:09 p.m. to say he was finally gone. Glad I didn’t stay. He paid $50 on my account to cover the new cell plus he offered me $100 of the money he owes me and half the cost of the storage unit rental. Go Chapin. Thank goodness he is being reasonable now!
wow- phone companies are never efficient it seems!! I’m glad it worked out for you though!